Message from CEO
ScorePoint Solutions is a third party audit, certification and testing company that provides its clients with Certification, Audit, Testing, Inspection and Consulting services. Established in 2019, the company has rapidly grown to become a trusted partner for businesses seeking compliance and sustainability solutions.
Under the leadership of CEO Mr. Iftakhar Islam, ScorePoint Solutions is committed to delivering the highest standards of quality and integrity. Our mission is to support our clients in achieving their sustainability goals through rigorous audit and certification processes.
Mr. Islam envisions a future where ScorePoint Solutions plays a pivotal role in the global sustainability movement, ensuring that businesses not only meet regulatory requirements but also contribute positively to the environment and society.
In his words “Quality and integrity are the cornerstones of our operations. At ScorePoint Solutions, we are dedicated to helping our clients build a sustainable future.”
Quality Policy
ScorePoint Solutions Ltd. has established a policy to ensure the quality in every level of its activities as follows-
- ScorePoint Solutions Ltd. shall consistently serve its client with the highest level of ethics, integrity, confidentiality, impartially and accountability to ensure quality.
- ScorePoint Solutions Ltd. shall consistently ensure the client’s expectation and satisfaction through maintaining standard’s requirements and continioul organizational improvement.
- Any internal or external unethical issue shall be treated as Zero Tolerance by ScorePoint Solutions Ltd.
- ScorePoint Solutions shall ensure the competencies and necessary resources to the personnel related to its services for ensuring the quality.
This procedure is to identify the methods for ensuring ScorePoint Solutions Board, management, staffs, inspector/auditor and contractors are impartial and remain so during all dealings with any clients, potential clients and at all times during the certification and evaluation process. All staff and inspectors working for and on behalf of the company have signed a code of conduct and confidentiality agreement as well as declared all interest within and outside of the company. This procedure relates to these members whilst directly working for ScorePoint Solutions and during any dealings with actual or potential clients during and at all times outside business hours
ScorePoint Solutions Managing Director, CEO and staffs are fully committed to ensuring that all operation and activities are impartial. Any relationships between individuals employed by or contracted to ScorePoint Solutions with other organizations or individuals will be declared, reviewed, documented and risk assessed. ScorePoint Solutions does not allow commercial, financial or other pressures to compromise the impartiality of its personnel and its responsibility for the impartiality of its certification activities.
ScorePoint Solutions Appeal & Complaint Procedure is easily
accessible on the websites of ScorePoint Solutions in the local
language of the country of operation.
Anyone can submit the
appeal or complaints by through ScorePoint Solutions website https://scorepointsolutions.com/appeal-complaint
or they can directly communicate by email, mobile, phone, through
postal address or complaint box located in ScorePoint Solutions
office premises. Complaints/appeals lodged through website shall
come to the inbox of ScorePoint Solutions Managing Director at info@scorepointsolutions.com.
The
below are the details for raising appeal or compliant shall also be
available in ScorePoint Solutions website.
� Email ID: info@scorepointsolutions.com
�
Mobile no. +880 1978-686661
� Address: House 27, Road 14, Sector
13, Uttara, Dhaka-1230.
Please
read the full procedure here -
It is ScorePoint Solutions’s commitment to engage in businesses in an honest and ethical manner. ScorePoint Solutions implements a zero-tolerance to bribery and corruption. ScorePoint Solutions is committed to dealing with people professionally, fairly and with integrity wherever we operate, and implementing and enforcing effective systems to impede bribery and corruption. ScorePoint Solutions upholds all laws relevant in countering bribery and corruption in all the territories in which it operates. ScorePoint Solutions employees shall not engage in any form of bribery, either directly or through any third party. Specifically, they shall not bribe nor receive bribe anywhere in the world. ScorePoint Solutions auditors shall not be approached outside of the audit period such as, but not limited to, in their homes, hotel, or any place for any other reason than the audit. ScorePoint Solutions auditors may not accept rides to the client’s location or from client location to any destination. Transportation on provided by the client will only be allowed in circumstances where alternative transportation is not available or other factors such as proximity remain. In such cases, the auditor shall inform and get approval from ScorePoint Solutions Head Office or the local officer supervisor. All ScorePoint Solutions employees shall not offer or give any gift or hospitality: To anyone which could be regarded as illegal or improper, or which violates the recipient’s own policies.